FAQ's

What to do to process an order?

1. Click on View Details Button
2. Add TO Inquire
3. Submit Order
4. Process and delivery
5. Cash on delivery

Explanation of Products or Services
Please direct any questions about our products or services to mkallc@mkadubai.com
You can also call direct number +971 4 222 2464 or WhatsApp Us +971 50 000 0000

How can I contact Support?
Support – Customer Service, Product Support – is available Saturday to Thursday, 9 A.M. to 6 P.M.
The phone number is +971 4 222 2464 or WhatsApp Us +971 50 000 0000
Also contacted through email - mkallc@mkadubai.com

What can I do if I have a complaint about a sales person?
You can fill feedback form on www.mkadubai.com website

How can I search for products on mkadubai.com?
You can use two ways to find products as follows:

1. Use keywords to search: Visit mkadubai.com and enter a product name in the search box, and then click the Search button.
2. Use product directory. mkadubai.com has classified products. You can select appropriate categories to narrow down search results.

What is the procedure for the product’s return?
When you make returns please mails us to mkallc@mkadubai.com
You can also call direct number +971 4 222 2464 or WhatsApp Us +971 50 000 0000

What about quality of products?
We aim to supply all products in excellent condition. If for any reason you are not entirely satisfied on receipt of your order, please advise us by phone: +971 4 222 2464 or WhatsApp Us +971 50 000 0000, email: mkallc@mkadubai.com

How we make payment?
All items purchased from mkadubai.com are made only through COD basis (cash on delivery).

When you make delivery after order received?
We make delivery within 14 days after getting order